The New York City Police Department is accepting applications for Communications Technicians on a provisional basis with the possibility of the positions becoming permanent. The salary range is $39,329-$45,228, with the potential maximum salary increasing to $53,251 after three years of service. Applications will be accepted through Sept. 22.
Communications Technicians, under direct supervision, serve as 911 emergency-call takers in the NYPD’s Communication Section’s Pelham Bay call center in The Bronx. They obtain necessary information from callers in order to initiate emergency assistance; perform clerical, administrative and other duties related to the provision of emergency service; and serve as radio dispatchers of police resources.
All Police Communication Technicians perform related work.
They are required to work various tours, including Saturdays, Sundays and holidays, and on occasion will be also required to work overtime tours depending on the needs of the Department.
PCTs sit for extended periods of time with a headset while monitoring a computer screen, type information into a computer, and coordinate eye/hand movements while handling emergency calls.
They also are required to speak calmly and clearly in order to elicit information and give instructions to a continuous flow of callers under stress, listen carefully to understand emergency information and make responsible judgments where timing is critical.
Applicants must have a four-year high school diploma or its educational equivalent, plus either 1) one year of satisfactory full-time experience performing clerical duties; or
2) one year of satisfactory full-time experience dealing with the public, including the obtaining of information; or 3) the successful completion of 30 college semester credits from an accredited college or university; or 4) two years of active U.S. military duty with honorable discharge.
The position is subject to a series of background investigations and drug screening. Candidates must pass a drug screening to be appointed. They will also be examined to determine whether they can perform the essential functions of the position.
They do not have to be city residents.
The positions are being offered on a provisional basis. Appointees will be required to pass a qualifying civil-service exam.
What NYPD's About
The mission of the NYPD is to enhance the quality of life in the city by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear and maintain order.
The department strives to foster a safe and fair city by incorporating Neighborhood Policing into all facets of its operations, and solve the problems that create crime and disorder through an interdependent relationship between the people and its police, and by pioneering strategic innovation.
For complete information on the position and how to apply, visit www1.nyc.gov/site/nypd/careers/civilians/police-communications-technicians.page.
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