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Security of Taxpayer Data Put At Risk By Private Debt-Collectors for IRS

By BOB HENNELLY
Posted 8/13/18

Just a few months after it was disclosed that the Internal Revenue Service’s use of outside debt-collectors had cost $10 million more than it brought in, a U.S. Treasury Department Inspector General reported that the same contractors were having trouble keeping taxpayers' personal data secure. 

One of the contractors “did not have a secure mail-processing area for payments and did not secure misdirected payments prior to sending them to the IRS,” according to the Treasury Inspector General for Tax Administration’s July 30 report.  And three of the four private-debt-collector "mail-rooms where taxpayer correspondence and payments are received were not included in the IRS’s annual security assessments.”

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