The Internal Revenue Service has contracted with four private companies to take over some of its debt collection, leaving the agency’s main union wondering: why not instead retrain the 7,000 Federal employees who may be laid off soon?
Last November, in a provision tucked into a highway bill, Congress required the IRS to outsource the work to private collection agencies. Lawmakers issued a similar requirement in 1996 and again in 2006, though those programs lasted just one to three years.
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