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FDNY’s Improved Recruiting Formula: Data, Focus Groups, Follow-Through

By RICHARD STEIER
Posted 7/31/17

In looking to maximize the number of candidates for the upcoming Firefighter exam while also significantly increasing the diversity of the applicants, Laura Kav­a­nagh directed the FDNY’s recruitment efforts through a long lens.

The focus, the Deputy Fire Commissioner of Governmental Affairs and Special Programs said, sitting in her office recently at the department’s MetroTech headquarters, was on “which methods are better at producing someone in the long-term who is going to be a Lieutenant or a Captain someday.”

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