The city is giving a civil-service test for the position of Computer Aide. The application deadline is Nov. 26. The fee is $47.
The annual salary is $34,563. There are two assignment levels within this position. New employees are hired at Level 1 and advanced at the discretion of the agency they work for.
Provide Tech Support
Computer Aides operate computer consoles or networks and computer-peripheral devices and/or provide users with service-desk and/or desktop support. All Computer Aides perform related work.
Computer Aides may be required to work shifts including nights, Saturdays, Sundays, and holidays. Some of the physical activities they perform and environmental conditions they experience are lifting up to 50 pounds, bending and stretching, and working within a computer-room environment.
There are three ways to qualify to take the test:
• A four-year high school diploma or its educational equivalent, and either six months of full-time mainframe, mini-computer or LAN/WAN computer-operations experience or service desk/desktop support experience acquired in the past 15 months; or graduation from an approved technical school (approximately 675 hours) with a specialization in mainframe/mini-computer operations and/or technical support acquired in the past 63 months; or a valid A+ or Network+ certification; or
• An associate’s degree or 60 semester credits from an accredited college including or supplemented by 12 semester credits in computer technology; or
• Education and/or experience that is equivalent to the above requirements. Undergraduate credit may be substituted for work experience on the basis of 30 semester credits, including or supplemented by six credits in computer technology, for three months of experience.
Experience which primarily involves performing computer data entry and/or using word processing, spreadsheet and/or database applications as an end user is not acceptable towards meeting the requirements.
The education requirement must be met by Jan. 31, 2014. The experience requirement must be met by Nov. 26. You must detail all of your relevant education and experience on your Education and Experience Test and submit it by the end of the application period.
You will not receive credit for education obtained after Jan. 1 or experience you get after Nov. 26, nor will you be able to submit new or additional information about your education and experience once the application period has ended.
You must take a multiple-choice test that will determine your place on the eligible list. The test will examine your abilities in such areas as sensitivity to existing or developing problems, working with numbers, deductive and inductive reasoning, and putting information in a certain order.
To take the test, you must apply online at www.nyc.gov/
examsforjobs. It is given at the Department of Citywide Administrative Services testing centers at 2 Lafayette St., 17th floor, in Manhattan, and at 210 Joralemon St., 4th floor, in Brooklyn.
You may visit the testing centers between 9 a.m. and 5 p.m. Monday through Saturday to use their computers to file your application, or to pay the application fee with a money order. Otherwise, you can pay the fee online with a credit card or bank card, or use a prepaid debit card that has a credit-card logo.
You should receive an Admission Notice in the mail about 10 days before the test date. If you have not received one by four days before the test date, you must obtain a duplicate by visiting the Exam Support Group at 1 Centre St., 14th floor, Manhattan.
You are not permitted to enter the test site with cellular phones, beepers, pagers, cameras, portable media players, or other electronic devices. Calculators are permitted; however, they must be hand-held, battery or solar powered, numeric only. Electronic devices with an alphabetic keyboard or with word-processing or data-recording capabilities such as planners and organizers are prohibited.
You will be informed of your test results by mail.
Selective Certification is available if you have at least six months of full-time paid experience acquired within the last 39 months in either mainframe/mini-computer operation, LAN/WAN computer operation, or service desk/desktop support. This certification may give you priority consideration for jobs requiring these skills. You may indicate your interest in selective certification when you take the test, or if you gain such work experience during the life of the eligible list you can inform DCAS.
The exam number is 4021.